Why you should change from Optical to NFC-based identity verification Read more
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Why change at all?

You already have an optical identity verification solution...

We get it. You have been investing big on optical checks for verifying your customers’ identity. And depending on your industry requirements, it seems like a perfectly suitable option. Is it, though? Is your solution secure enough? Are your customers happy with the process, or could conversion be better?

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Why change at all?

  • Optical can be fooled
  • Optical causes churn
  • Optical creates data mistakes
  • NFC has better conversion
  • NFC can scale, is fully automated
  • NFC-first, not NFC-only

Below are the compelling reasons explained why optical doesn’t cut it when compared to NFC. 

Optical solutions can be fooled, often quite easily

Are you positive that the image of the identity document isn’t rigged? That the person on the other end is actually there, and the identity document is authentic? Our tests have shown that a bit of photoshopping does the trick for identity documents in way too many situations.

Optical software did not pick up on our doctored pictures and approved the obviously fraudulent practice without question.

We did not need expensive equipment or expertise for that. Photo paper and a printer should do the job.

As a consequence, you need to complement that first customer onboarding step with costly, complicated, and data-intensive fraud analyses along the edges of what GDPR would allow. Why no create certainty in a single step using ReadID?

10%

of obtained words with optical verification contain errors

Optical character recognition comes with mistakes

It is hard to create a great picture of something as small as an identity card or a drivers license. When image quality may be poor, it can lead to an incorrect reading of details and misspelled names and dates. Tests indicated up to 10% of words contain errors and that diacritics are usually ignored. You simply cannot afford that level of fallacy if you really want to Know Your Customer.

When reading the chip you are certain that all data is correct and has not been tampered with. Signed by the corresponding authorities. No mistakes are possible.

NFC has better conversion, much better

Our customers have created conversion percentages of over

95%

There are many, perfectly human reasons why optical identity verification can go wrong. Someone may have held a thumb over vital information while taking a photograph. Or the sun or a light caused glare on the ID card’s plastic, making the displayed information unreadable. Or a laptop screen’s light bouncing off someone’s glasses makes their eyes invisible for the camera. Some people may break off their onboarding process half-way in the second run, because they are unhappy about going through the same process again.

NFC, on the other hand, offers a secure, incorruptible link between an identity document’s chip and our technology.

This makes for quick and fault-free data transfer. ReadID automatically detects what phone model and identity document a potential customer uses, and adapts its animated guidance accordingly. Anyone can do it, and most of the time, in one go. Our customers have created conversion percentages of over 95%. How high is your conversion now? Is your supplier proud of realising 80% conversion? How much will you save if you get to 95%?

NFC-FIRST, NOT NFC-ONLY

Global Coverage

More than 150 countries and regions currently issue passports and identity cards with chips, and this number is growing rapidly. Europe and North America are fully covered already, as are Australia and New Zealand, as well as most of South America. Many other countries are considering it, too.

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But you want the remaining no-chip countries covered as well. That is why we use an NFC-first approach, not NFC-only. For the rare cases without chipped identity documents, ReadID also offers traditional optical verification through our partners.

It may be less secure, not as user-friendly, but fine as a first alternative. You do not need to miss out on any opportunity, ever. So combine ReadID with your preferred backup solution, or have us orchestrate the combination if you really want 100% coverage.

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Let’s talk about your challenge.

Are you interested in adopting ReadID within your own identity verification solution? Let’s talk, and see how our software fits within your bigger picture.